Login and upload issues affecting a subset of Sync users

Incident Report for Sync

Resolved

This incident has been resolved.
Posted May 27, 2026 - 13:11 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 27, 2026 - 13:05 EDT

Investigating

We are currently investigating an issue affecting login and uploads in the Sync web panel.
Posted May 27, 2026 - 13:03 EDT
This incident affected: Control Panel.