Errors when previewing MS Documents in the Control Panel

Incident Report for Sync

Resolved

This incident has been resolved.
Posted May 01, 2026 - 21:24 EDT

Monitoring

A temporary fix has been implemented. We are currently monitoring the issue.
Posted May 01, 2026 - 17:59 EDT

Identified

We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.
Posted May 01, 2026 - 14:51 EDT
This incident affected: Control Panel.