Elevated API Errors

Incident Report for Sync

Resolved

This incident has been resolved.
Posted Jul 03, 2026 - 12:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2026 - 00:51 EDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download
Posted Jul 03, 2026 - 00:15 EDT
This incident affected: Sync Software Clients (Windows Desktop, Android Mobile Client, Mac Desktop, iOS Mobile Client), Platform Services (Links, Admin tools (Pro Teams), Events, Shared Folders), and Control Panel.