Elevated Errors when previewing an Excel Document

Incident Report for Sync

Resolved

This incident has been resolved.
Posted May 25, 2026 - 13:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2026 - 12:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2026 - 10:52 EDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted May 25, 2026 - 10:32 EDT
This incident affected: Control Panel.